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Privacy Policy

Artisan Home Restoration

Effective Date: August 1st 2024

Last Updated: August 1st 2024

Privacy Policy

Artisan Home Restoration respects your privacy. This Privacy Policy explains what personal information we collect from homeowners and website visitors, how we use it, and how we protect it. It applies to information collected through our website, [www.artisanhomerestoration.com], and through phone calls, emails, estimates, and in-person interactions related to our home restoration services. We do not share or sell your information.

1. Information We Collect

We collect only the information we need to provide our services. This includes:

  • Name

  • Phone number

  • Email address

  • Home or property address

You may give us this information when you fill out a contact or estimate request form on our website, call or email us, schedule an inspection or appointment, or sign a contract or authorization for work.

2. How We Use Your Information

We use your information to:

  • Respond to your questions and requests

  • Schedule inspections, estimates, and service appointments

  • Provide restoration services at your property

  • Communicate with you about your project, including scheduling, updates, and follow-up

  • Prepare estimates, contracts, and invoices

  • Maintain records of the work we perform

  • Meet legal, tax, insurance, and regulatory obligations

3. We Do Not Share Your Information

We do not sell, rent, trade, or share your personal information with any third parties. Your information is used only by Artisan Home Restoration for the purposes described in this policy. The only exception is if we are required to disclose information by law, such as in response to a valid court order, subpoena, or other legal process, or when necessary to protect our legal rights.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. These include limiting access to authorized personnel and keeping electronic and paper records in secure locations. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Data Retention

We keep your personal information only as long as needed to provide our services, maintain project and warranty records, and comply with legal, tax, and accounting requirements. After that period, we securely delete or destroy it.

6. Your Choices and Rights

You may contact us at any time to:

  • Ask what personal information we have about you

  • Request corrections to inaccurate or outdated information

  • Request that we delete your information, subject to any legal obligation to retain certain records

  • Opt out of any non-essential communications from us

To make a request, use the contact information on our Contact form (found on our home page). We will respond within a 1 business day and in accordance with applicable law. Depending on where you live, you may have additional privacy rights under state law, and we will honor those rights as required.

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